Use case · Manage household memberships

How to manage household and family memberships

Couples, families, and households with multiple members under one membership. Covey models households as first-class objects so renewals apply to the whole family, addresses update once, and each member retains their own identity.

01 · The playbook

How to do it, step by step.

  1. 01

    Create household membership levels

    Family, couple, household. Set the price, the maximum members per household, and whether children under a certain age count toward the cap.

  2. 02

    Link members to households

    Members join a household at signup or get linked during admin review. The primary account pays dues; the rest inherit membership.

  3. 03

    Let each household member log in

    Each member has their own email and their own login. They see their own event registrations and their own profile.

  4. 04

    Renew the household, not each person

    One renewal payment covers the entire household. Pro-rated changes apply if someone joins or leaves mid-cycle.

  5. 05

    Communicate with the right person

    Send to "primary household contact" or "all household members" depending on the message. No duplicate emails.

02 · What it gets you

The payoff.

  • Couples do not get double-billed or double-emailed
  • Kids can log in to camp registrations independently from parents
  • Renewal workflow consolidates: one payment per household, not per person
  • Directory shows households cleanly; no confusion between spouse records

Ready when you are

Do manage household memberships on Covey.

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