Compare
Wild Apricot reviews, in 2026
Wild Apricot has been the incumbent membership platform for over a decade. Here is a summary of what current and former users say in 2026, drawn from G2, Capterra, Reddit, and direct conversations.
Overall sentiment
Positive on feature breadth; negative on UI modernization pace, support tier restrictions, and contact-based pricing surprises. Average ratings: 4.4 on Capterra (3,000+ reviews), 4.3 on G2 (100+ reviews), 4.1 on Trustpilot.
What users like
The feature breadth is consistently praised: members, events, dues, email, website, community in one platform covers most org needs. The mobile app works. The learning curve is manageable for non-technical admins. Support quality is good if you are on a paid plan; free-plan users wait longer.
What users dislike
Most common complaints: dated UI ("looks like 2010"), contact-based pricing surprises ("I paid for 5,000 contacts when I only had 1,200 members"), limited customization without CSS workarounds, mobile-responsive failures on specific pages, support response times on lower tiers.
What Reddit says
r/nonprofit and r/Associations threads consistently recommend Wild Apricot to first-time buyers while acknowledging the UI shortcomings. Switching threads (people asking "what's better than Wild Apricot?") are common.
Who is still happy on Wild Apricot
Orgs with under 500 contacts, no heavy customization needs, and teams that value feature breadth over modernity.
Who is leaving Wild Apricot
Orgs over 2,000 members (pricing starts stinging), orgs that need modern design, orgs whose members complain about the portal, and orgs frustrated with support tier restrictions.
The Covey perspective
We compete with Wild Apricot every day. The feature overlap is high; the differentiation is design, transparency, and speed of support. Try Covey if any of those three matter to you.
Ready when you are
Ready to evaluate Covey?
Join the betaPrivate beta · No credit card · 48-hour migration from any platform