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Scheduled renewal reminders
Renewal sequence triggers 90 days before expiration, then 60, 30, and 7 days. Each email customizable by level, chapter, or segment.
Feature · Member renewal automation
Member renewal automation that wins back lapsed members
Automated renewal campaigns at 90, 60, 30, and 7 days before expiration. Personalized with member history. Three-click renewal. Auto-renewal for members who want hands-off.
01 · What's inside
Everything member renewal automation should do.
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Three-click renewal
Members click renew, confirm their info, and pay. No re-entering payment details, no retyping their address.
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Personalization from member history
Emails include the member's join year, renewal history, and events attended. Feels like a personal note, not a form letter.
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Auto-renewal opt-in
Members who prefer hands-off can opt into auto-renewal. Reminder still sent 30 days before charge.
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Lapsed member re-engagement
Members who lapse trigger a re-engagement sequence at 30, 90, and 365 days. Discounted return offer optional.
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Renewal analytics
Renewal rate by level, by chapter, by join-year cohort. Identify where retention is slipping and why.
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Board reporting
Monthly renewal report for the board: expected, renewed, lapsed, reclaimed. No spreadsheet required.
02 · How Covey thinks about this
What makes it feel different.
Considered interface
Legacy membership platforms feel like they were designed in 2008. Covey is built by a small team that treats typography, spacing, and the quiet details as the product.
48-hour human migration
A real human pulls your members, levels, events, payment history, email templates, and posts from your existing platform. You're live on Covey inside 48 hours, not six weeks.
100% human support, every plan
No support tiers, no ticket queues that take four business days. Every plan includes a real person answering your questions, often the same person who wrote the feature.
Pricing you can read
One page, plain numbers, no 'contact sales.' The price you see is the price you pay. Migration is included, onboarding is included, support is included.
Ready when you are
See member renewal automation in action.
Join the betaPrivate beta · No credit card · 48-hour migration from any platform